Terms of service

Welcome to Peppermaya! By accessing or using our website (the “Website”), you agree to comply with and be bound by the following Terms of Service (“Terms”). Please read these Terms carefully before using our services or making a purchase. If you do not agree with these Terms, please do not use our Website.

1. Acceptance of Terms

By accessing or using our Website, you agree to be bound by these Terms of Service and our Privacy Policy, which together govern your use of our Website, products, and services. These Terms constitute a legally binding agreement between you and Peppermaya.

If you do not agree to any part of these Terms, you must discontinue use of the Website immediately.

2. Account Registration

To access certain features or place orders, you may be required to create an account. You agree to provide accurate, current, and complete information when registering and to keep your account information updated.

You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.

3. Product Information & Availability

We make every effort to display accurate product descriptions, pricing, and availability. However, Peppermaya does not guarantee that all information on the Website is error-free, complete, or current.

We reserve the right to correct errors, update information, or discontinue products at any time without prior notice.

4. Order Acceptance & Payment

All orders are subject to acceptance by Peppermaya. An order confirmation email does not constitute final acceptance. Orders are considered accepted once they have been processed and shipped.

We reserve the right to cancel or refuse any order for reasons including but not limited to:

Pricing errors
Suspected fraud
Inventory availability issues

Payment must be made in full at the time of purchase using the payment methods available on the Website. By submitting payment information, you authorize us to charge the full amount of your order, including applicable taxes and shipping fees.

5. Shipping & Delivery

Shipping times and costs are estimates and may vary due to factors beyond our control. For more details, please refer to our Shipping Policy.

6. Returns & Refunds

Please review our Return & Refund Policy for full details regarding returns, exchanges, and refunds.

Generally, eligible items must be returned within 30 days of delivery, unused, in original condition, and with all original tags attached. Certain items, including final sale products, are not eligible for return.

7. Intellectual Property

All content on this Website—including but not limited to text, images, logos, graphics, videos, designs, and trademarks—is the property of Peppermaya and is protected by applicable U.S. and international intellectual property laws.

You may not reproduce, distribute, modify, transmit, or otherwise use any content from the Website without our prior written permission.

8. Prohibited Activities

You agree not to:

Use the Website for any unlawful, fraudulent, or unauthorized purpose
Violate any applicable local, state, national, or international laws or regulations
Interfere with or disrupt the Website or its security features
Attempt to gain unauthorized access to our systems, networks, or data

9. Limitation of Liability

To the maximum extent permitted by law, Peppermaya shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the Website or services.

Our total liability shall not exceed the amount paid by you for the product(s) or service(s) giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Peppermaya, its owners, officers, employees, affiliates, and agents from any claims, damages, liabilities, losses, or expenses (including reasonable attorneys’ fees) arising out of:

Your use of the Website
Violation of these Terms
Infringement of any third-party rights

11. Privacy Policy

Your use of the Website is also governed by our Privacy Policy. By using our services, you acknowledge and agree to our data collection and usage practices as described in the Privacy Policy.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page with an updated effective date.

Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Peppermaya

Email: info@peppermaya.com
Phone: 765-819-5821

Mailing Address:
2621 Crofton Drive
Albany, GA 31721
United States

Thank you for choosing Peppermaya.
We appreciate your trust and hope you enjoy your shopping experience 🤍